Our Love-It Guarantee

Last updated November 2026

Love it or your money back. If you don't love your print, tell us within 30 days of delivery and we'll refund your full purchase price. No need to send it back.

How it works

Before we make it: every custom order gets a proof. We'll revise it until you're happy, and nothing is printed until you approve.
After it arrives: if you don't love it, email hojaverdestudio@gmail.com within 30 days of delivery with your order email. We'll refund the full amount to your original payment method.
No return needed. Your print is one of a kind, so keep it, gift it, or recycle it.

Damaged in shipping?

Send us a photo of the damage within 30 days of delivery and we'll remake and reship it free, or refund you, whichever you prefer.

Changed your mind before printing?

If you cancel before approving your proof, we'll refund you in full.

Timing

Refunds are issued within 5 business days of your request. Your bank may take a few more days to show it.